Frequently Asked Questions

Welcome to Polkadot Official Shop! We are delighted to offer you our delicious and unique Polkadot chocolate bars and gummies. We strive to provide our customers with a seamless shopping experience and timely delivery of our products. The following shipping policy outlines our commitment to delivering your order with care and efficiency..

Polkadot Official Shop ships to customers within the United States and internationally. Please note that shipping rates and delivery times may vary based on the destination country..

Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. Please note that processing times may be longer during peak seasons or for larger orders..

If your order does not arrive within the estimated delivery timeframe, or if your package arrives damaged, please contact our customer service team at We will work with you to resolve any issues and ensure your satisfaction..

If you are not satisfied with your purchase, please refer to our Return and Refund policy for detailed information on how to return your items and request a refund..